Privacy Policy

Last updated: January 2025

At Dreamrake, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform.

Privacy at a Glance

Data Minimization

We only collect what's necessary

No Data Sales

Your data is never sold to third parties

Strong Security

Industry-standard encryption throughout

Information We Collect

Account Information

  • Email address for account creation and communication
  • Username for public display in games and leaderboards
  • Password (stored securely using industry-standard hashing)
  • Profile picture if you choose to upload one

Financial Information

  • Cryptocurrency wallet addresses used for deposits and withdrawals
  • Transaction history (deposits, withdrawals, bets)
  • Balance information

Usage Information

  • Games played and betting patterns
  • Device information (browser type, operating system)
  • IP address and approximate location
  • Session duration and activity timestamps

How We Use Your Information

Service Provision

  • To create and manage your account
  • To process deposits, withdrawals, and bets
  • To calculate and apply VIP rewards and bonuses
  • To provide customer support

Platform Improvement

  • To analyze usage patterns and improve our services
  • To develop new features and games
  • To optimize platform performance

Security & Compliance

  • To detect and prevent fraud and abuse
  • To comply with legal and regulatory requirements
  • To enforce our Terms of Service
  • To verify age and identity when required

Information Sharing

We may share information with:

  • Service providers who assist in operating our platform (hosting, analytics)
  • Payment processors for transaction handling
  • Legal authorities when required by law or court order
  • Professional advisors (lawyers, accountants) under confidentiality

We do NOT:

  • Sell your personal information to third parties
  • Share your data with advertisers for targeting
  • Use your betting data for any purpose outside Dreamrake

Cookies & Tracking

Essential Cookies

  • Session cookies for authentication
  • Security cookies to prevent fraud
  • Preference cookies to remember your settings

Analytics Cookies

  • To understand how users interact with our platform
  • To measure and improve performance
  • You can disable these through browser settings

Data Security

Our security measures include:

  • Encryption of all data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Secure password hashing using bcrypt
  • Two-factor authentication option for accounts

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for non-essential processing

To exercise these rights:

  • Contact our support team with your request
  • We will respond within 30 days
  • Identity verification may be required

Data Retention

How long we keep your data:

  • Account data: For as long as your account is active, plus 5 years
  • Transaction records: 7 years for regulatory compliance
  • Betting history: 5 years for audit and verification purposes
  • Support communications: 3 years
  • After account deletion, anonymized data may be retained for analytics

International Transfers

Your data may be transferred to:

  • Servers located in various jurisdictions for performance
  • Service providers in different countries
  • We ensure appropriate safeguards are in place for all transfers
  • Standard contractual clauses are used where required

Privacy Questions?

Contact our Data Protection Officer for any privacy-related inquiries.

privacy@dreamrake.com